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Dimensions Fountain House Innox Lane Good

The provider of this service changed - see old profile

We are carrying out a review of quality at Dimensions Fountain House Innox Lane. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 5 December 2017

Dimensions Fountain House is registered to provide accommodation for up to eight people who require personal care. At the time of our inspection there were seven people living at the service. The people who live at the service have learning disabilities and profound physical needs.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Why the service is rated good:

People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

Risks to people were assessed and where required a risk management plan was in place to support people manage an identified risk and keep them safe.

Staffing numbers were sufficient to meet people’s needs and this ensured people were supported safely. People’s representatives told us that they were satisfied about their relative’s safety.

People received effective support from staff that had the skills and knowledge to meet their needs. The provider ensured that new staff completed an induction training programme which prepared them for their role. Staff received on-going training to enable them to fulfil the requirements of the role.

Staff were supported through a supervision programme. Supervision is where staff meet one to one with their line manager to discuss their work and development.

People were supported to maintain good health and had access to external health care professionals when required.

Staff were caring towards people and there was a good relationship between people and staff. Staff demonstrated an understanding of the needs and preferences of the people they cared for.

Support provided to people met their needs. Supporting records highlighted information about what was important to people and how to support them. People were involved in activities of their choice.

There were systems in place to assess, monitor and improve the quality and safety of the service. To ensure continuous improvement the provider had a service improvement in place. This provided actions required within set timelines.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 5 December 2017

The service remains Good.

Effective

Good

Updated 5 December 2017

The service remains Good.

Caring

Good

Updated 5 December 2017

The service remains Good.

Responsive

Good

Updated 5 December 2017

The service remains Good.

Well-led

Good

Updated 5 December 2017

The service remains Good.