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Inspection Summary


Overall summary & rating

Good

Updated 12 March 2019

Care service description

Dimensions 7 Huntley Close is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

Dimensions 7 Huntley Close accommodates up to six people with learning disabilities in one adapted building. There were six people at the service at the time of inspection.

All the accommodation is on the ground floor which allows people, including those who use a wheelchair, to have full access.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Rating at last inspection

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

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Rating at this inspection

At this inspection we found the service remained Good.

Why the service is rated Good

The registered manager also managed one of the provider’s other services and divided their time between the two homes. There was a clear management structure in place which meant that there was enough support in place for staff.

People received safe care because staff knew the risks each person faced and the actions to take to minimise these risks. Staff understood their responsibility to protect people from abuse and report any concerns. There were enough staff to provide each person with the support they needed in all aspects of their life. People received the medicines they needed safely. Safe arrangements were in place in the event of the home being unusable. The staff learnt from any accidents and incidents to improve the care people received.

Staff underwent comprehensive induction training and then attended regular training which developed their skills and knowledge. They used this training in practice to deliver safe and effective care. Staff were safely recruited and they understood how to prevent infections. People’s needs were regularly assessed and there were detailed care plans to guide the staff in the support they offered to people. People had access to all health care services and staff knew when people needed medical help or advice.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this good practice. People had enough food and drink of their choice to keep them well and healthy.

There was considerable wear and tear which, although did not affect people’s safety, required repair or replacement and the registered manager was working to ensure the housing association made those repairs.

People were supported by kind and caring staff. Staff assisted people to be involved as much as possible in their own care. People were treated with dignity and respect and staff provided all personal care in private. Families and friends were welcome to visit and staff supported people to visit their family homes.

Each person was treated as an individual. Their care was planned according to their individual needs, wishes and preferences. There were many opportunities for people to enjoy a range of activities inside and outside the home. There had not been any complaints but there was a system in place for complaints to be investigated and used as an opportunity to improve.

Relatives said that becaus

Inspection areas

Safe

Good

Updated 12 March 2019

The service remains Good

Effective

Good

Updated 12 March 2019

The service remains Good

Caring

Good

Updated 12 March 2019

The service remains Good

Responsive

Good

Updated 12 March 2019

The service remains Good

Well-led

Good

Updated 12 March 2019

The service remains Good