Archived: Dimensions 2 Abell Gardens

The premises were suitably designed and maintained with systems in place to ensure regular safety checks were completed. In a previous inspection we found the provider did not meet the standard relating to premises. At this inspection we found that action had been taken and necessary repairs had been carried out.

The provider had suitable arrangements in place to recruit staff. One recently appointed member of care staff told us the recruitment process was "very thorough".

During our visit we spent time observing how staff interacted with people using the service. We saw people making their choices known to staff and staff responding appropriately. One person living at the home told us that he liked living at the home because the staff "don't rush me". A parent of a person living at the home told us they were "so happy" with the home and felt welcome to drop in at any time. They also said the main carer for their daughter was "absolutely fabulous".

We spoke to staff about the training they received and we reviewed some of the documents relating to training. Staff told us they received the right kind of training to do their job and they felt supported by their managers at the home.

We looked at the premises and found the shower room had mould on the ceiling. We also saw the handrail and trellis fencing in the garden was loose and broken in places.