• Care Home
  • Care home

Archived: Ghyllside

Overall: Good read more about inspection ratings

22a High Street, Steeton, Keighley, West Yorkshire, BD20 6NT 07980 712636

Provided and run by:
Parkcare Homes (No.2) Limited

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See old profile

All Inspections

7 January 2016

During a routine inspection

This inspection took place on 7 January 2016 and was unannounced.

At the last inspection on 12 November 2013 we found the service was meeting the regulations.

Ghyllside provides accommodation and personal care for up to 4 males with enduring mental health needs. There were 4 people living at the home when we visited. Ghyllside is closely linked to The Priory Hospital Keighley nearby and the people who reside at Ghyllside have been transferred directly from The Priory Hospital

The accommodation consists of four single bedrooms, one of which has ensuite facilities and there is a communal bathroom. On the ground floor there is a toilet, lounge, kitchen, dining room and games room. There are gardens to the rear of the property.

The home has a registered manager who has been in post since 2013. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they liked living at the home and felt safe. We saw people’s care had been planned and agreed with them with input from other health care professionals involved in their care. Risks were managed well and there were risk management strategies in place to keep people safe, while at the same time optimising their freedom.

Staff had a good understanding of safeguarding, could describe the symptoms of abuse and knew the reporting systems if any allegations of abuse were raised. There were sufficient numbers of staff deployed to ensure safe care and support. Staff recruitment processes ensured staff were suitable and safe to work in the care home.

Medicines were managed safely and systems were in place which supported people to administer their own medicines.

The home was meeting the requirements of the Deprivation of Liberty Safeguards (DoLS) and acting within the legal framework of the Mental Capacity Act (MCA).

We saw people were encouraged and supported to be independent and to be part of the local community. For example, two people carried out volunteer work in local charity shops. People followed their interests, attending local churches, community groups and social clubs as well as travelling to see friends and relatives.

Staff knew people well and supported people in accordance with their individual preferences and needs. Staff received the training and support they needed to carry out their roles.

People’s privacy and dignity was respected and maintained. People praised the staff who they described as ‘good’. We saw people were comfortable around staff and observed positive relationships.

People decided what food they were going to eat, who was going to cook and planned their meals accordingly. People were supported with cooking and shopping by staff as and when required. People’s nutritional needs were monitored and they were supported with healthy eating programmes.

People were supported by staff to access healthcare services such as the GP, dentist, podiatrist and to attend clinic and hospital appointments. The Care Programme Approach (CPA) was used to develop care plans and risk assessments and ensured people’s mental health needs were met.

People and staff told us the home was well led and we saw satisfaction surveys and monthly ‘Your Voice’ meetings ensured people views were heard. There was a range of quality audits in place, although we found these were hospital focussed, which meant some sections were not relevant to the care home. The registered manager agreed to review these documents.

14, 15 November 2013

During a routine inspection

We found that people who used the service were well informed about their plans of care and were regularly asked if they understood their care requirements and consented to the care and support they needed.

We found people's risks were reviewed and updated in a timely way and people's care was person-centred. We found that staff knew people's needs in detail and ensured people's care and welfare was maintained.

We also found that staff were supported in their role and received the necessary training and support from their colleagues and management team.

We found that the quality assurances processes in place enabled the quality of the service to be closely monitored and any areas requiring development were promptly addressed.

We spoke with three people who used the service during the inspection. One person said, 'Everything is okay' and 'I see my doctor every few months.' This gave the impression they were comfortable at the home and consulted with their doctor at the necessary intervals.

Another person we spoke with said, 'It's a fine place' and 'We're alright us lot together.' This also gave the impression the person was comfortable living at the home and had no concerns with living amongst the other people who shared the house.

The third person we spoke described the activities provided in the home in detail and stated they enjoyed cooking, especially Mexican food.

27 February 2013

During a routine inspection

When we visited the service all of the people who lived at the home were out, they were all taking part in activities in the community. We therefore telephoned two people after our visit to ask them about their experiences. They told us they were satisfied with the home and the support the staff provided. One commented 'could do worse, quite comfortable' and another told us the staff were respectful and helpful, and they 'get everything' they needed. One told us they would feel comfortable in raising any concerns if they had any.