Lammas Lodge

Updated 1 February 2024

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection team consisted of 2 inspectors.

Service and service type

Lammas Lodge is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Lammas Lodge is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced.

What we did before the inspection

We reviewed the information we had received regarding the service and contacted the local authority for any information or concerns they had about the service.

We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make.

We used all this information to plan our inspection.

During the inspection

We spoke with 3 people who used the service and a relative about their experience of the care provided. We also spoke with the registered manager, deputy manager and 4 care staff. We reviewed a range of records relating to the management of the service, including incident management, improvement plans, and maintenance records. These included 2 people's care records, medicines records and 2 staff recruitment records.

Updated 1 February 2024

About the service

Lammas Lodge is a residential care home providing personal care and accommodation for up to 7 people. The service provides support to people with a learning disability or autism. At the time of our inspection there were 7 people using the service.

People’s experience of the service and what we found:

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support

Whilst people had some restrictions in place to keep them safe from harm, these were lawful and in line with their assessed need. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff delivered care and support in line with people's needs and strengths. People received their medicines safely. Lessons had been learnt following incidents which decreased the risk of recurrence.

Right Care

Staff understood their responsibility to protect people from poor care, neglect, and abuse. Staff spoke affectionately and with understanding about the people they cared for. Individual risks were accurately assessed, and risk reduction measures were in place. People received caring support tailored to their individual needs.

Right Culture

Staff supported people to set realistic goals to live a more fulfilled life. Staff spoke about working at each person's own pace and ensuring the service was moulded to meet everyone’s needs. Effective quality monitoring systems were in place to ensure the quality-of-care people received improved. The culture was open and honest. The registered manager and deputy manager displayed a passionate attitude and worked with, and acted on, feedback from partners.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (report published 01 January 2020).

Why we inspected

The inspection was prompted due to concerns received about the management and reporting of incidents. A decision was made for us to inspect and examine those risks.

We undertook a focused inspection to review the key questions of safe and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

You can read the report from our last comprehensive inspection by selecting the ‘All inspection reports and timeline’ link for Lammas Lodge on our website at www.cqc.org.uk.

Follow Up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.