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Inspection Summary


Overall summary & rating

Good

Updated 18 December 2019

About the service

Finn Farm Lodge is a residential care home providing personal care to three people with a learning disability at the time of the inspection. The service can support up to six people.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People told us they were supported by staff who understood them and were kind. People and their loved ones were encouraged to have a say in planning their care and support. People’s privacy and dignity were respected.

People were supported to understand the need to eat a balanced diet and to exercise. Staff understood people’s needs. When people became anxious staff took the time to listen to their concerns and reassure them. People were supported to develop and maintain relationships with friends, partners and relatives. Staff supported people to visit their families. People took part in a range of activities which they told us they enjoyed. Relatives were happy that people were supported by staff of the same gender and a similar age.

People told us, staff kept them safe. Staff helped people to understand when they were vulnerable and how to get help. Risks to people were assessed and people were involved in planning how to reduce risks. People’s medicines were managed by competent and trained staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

The manager and staff had a shared vision for the service which focussed on people achieving their potential. The manager was aware of their regulatory responsibilities. Staff worked closely with other professionals to meet people’s needs. People were supported to be a part of their local community.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 17 May 2017.)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 18 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 18 December 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 18 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 18 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 18 December 2019

The service was well-led.

Details are in our well-Led findings below.