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Inspection Summary


Overall summary & rating

Good

Updated 10 November 2017

Trevelyan Road is a residential home for four men with mental health needs.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

There was a new manager at the service who was had submitted an application to become registered. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us that staff were caring. There was a relaxed atmosphere at the home and the interaction between people and care workers was friendly. Some care workers acted as key workers to people which helped to develop caring relationships.

People were supported to live independent lives. They helped staff when they prepared meals and took an active role in doing chores around the home such as their laundry or tidying up.

People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were able to take part in a number of activities and community events such as football and gardening and attended workshops throughout the week.

People had their healthcare needs met by the provider, appropriate referrals were made when necessary to healthcare professionals. People received their medicines on time from trained staff.

There were enough staff on shift to meet people’s needs, where people needed one to one support in the community this was arranged. Staff received regular mandatory training every two years and regular supervision.

Individual risk assessments and care plans were in place for each person. Steps that needed to be taken to manage risk were documented and followed by staff. Steps for staff to take to support people in meeting their recorded outcomes were met. This helped to ensure people had appropriate care and support.

There was an open culture in the home, with people able to come into the office and speak to staff. Regular meetings were held for both people using the service and staff.

Inspection areas

Safe

Good

Updated 10 November 2017

The service remains Good.

Effective

Good

Updated 10 November 2017

The service remains Good.

Caring

Good

Updated 10 November 2017

The service remains Good.

Responsive

Good

Updated 10 November 2017

The service remains Good.

Well-led

Good

Updated 10 November 2017

The service was Good.

There was an open culture at the service.

The provider sought and acted upon the views of people and staff through meetings.