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Archived: Shams Moopen Dental Practice - Luton Also known as Dental Practice - Luton

The provider of this service changed - see old profile

Reports


Inspection carried out on 18 December 2012

During a routine inspection

On 18 December 2012 during our visit to Shams Moopen Dental Practice –Luton we only had the opportunity to speak with one person. We also looked at comments that people had written about the service during or after their treatment to inform our judgement. We heard and read that the dentist clearly explained the planned treatment to people and ensured they understood their options and had the opportunity to ask questions and make choices. One person reported, “I am very pleased with the service here.” People also told us staff were friendly, polite and treated them respectfully at all times.

People we spoke with told us they were satisfied with the treatment that they received and records confirmed the detail of the treatment provided was recorded appropriately.

People told us they were given appointments at times that suited them, and the extended opening hours on a Monday were useful.