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Inspection Summary


Overall summary & rating

Good

Updated 23 January 2020

About the service

Blyton Court is a nursing home providing personal and nursing care to 12 people at the time of the inspection. The service primarily supports people with learning and physical disabilities.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to 18 people. This is larger than current best practice guidance. Despite this, we found the values were based upon those that underpin Registering the Right Support. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People had a positive experience of being supported by the team at Blyton Court. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People’s relatives told us they felt their relations were safe. Staff and the registered manager had a good understanding of safeguarding adults’ procedures to protect people from harm. Risks associated with people’s care and support were managed safely and action was taken to learn from accidents and incidents. Staff were recruited safely and there were enough staff to meet people’s needs and ensure their safety.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were knowledgeable, trained and competent. People had enough to eat and drink, they had access to healthcare when they needed it, and advice was sought from specialist health professionals. The environment was homely and adapted to meet people’s needs.

People were supported by staff who were kind and caring, staff knew people well and people, where possible, were involved in making decisions about their care. People were treated with dignity and respect and their right to privacy was upheld.

The service was flexible to meet people’s needs. Staff had a good understanding of how to support people and people chose how they spent their time. There were systems in place to respond to complaints and concerns. People were provided with caring and compassionate support at the end of their lives.

There was a positive culture which placed people at the heart of their care. There were effective systems to ensure the safety and quality of the service. Strong leadership meant people received high quality care and staff felt supported and valued.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 28 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 23 January 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 23 January 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 23 January 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 23 January 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 23 January 2020

The service was well-led.

Details are in our well-Led findings below.