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Inspection Summary


Overall summary & rating

Good

Updated 5 November 2019

About the service

The Airedale Nursing Home is a care home providing personal and nursing care to 50 people on the day of the inspection. The service can support up to 57 people in a building made up of two units across three floors. One wing has been adapted and one wing is purpose built.

People’s experience of using this service and what we found

People told us they felt the care and support they received at The Airedale Nursing Home was safe and that staff understood their needs well.

Risks to people were identified and monitored. Clear guidance was in place for staff on how to support people with these risks.

Staff understood their responsibilities to safeguard people from harm and how to report their concerns internally and externally to local safeguarding authorities.

Medicines were managed safely, and staff worked with other healthcare professionals to meet people’s health related needs.

Staff treated people kindly and there was a friendly atmosphere in the home. People`s personal information was kept confidential and their dignity and privacy was promoted and respected by staff.

There were enough staff to meet people`s needs. Staff had regular supervision and training specific to people’s needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People had enough to eat and drink and told us they enjoyed their meals.

People and their relatives were involved in discussions about their care.

People experienced personalised care, which supported them to feel valued, and well cared for.

The activities coordinators and volunteers worked hard along with care staff to identify ways to provide a range of activities and occupations that appealed to all.

The provider’s governance systems and processes were effective and supported the registered manager to drive continuous improvements.

Rating at last inspection

The last rating for this service was Good with a rating of ‘Requires Improvement’ in the key question ‘Safe’ (published March 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 5 November 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 5 November 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 5 November 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 5 November 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 5 November 2019

The service was well-led

Details are in our well-led findings below.