Updated 9 October 2023
We undertook a follow up inspection of Park Road Dental Surgery on 3 October 2023. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We had previously undertaken a comprehensive inspection of the practice on 14 June 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care and was in breach of regulation 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Park Road Dental Surgery on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
- Is it safe?
- Is it well-led?
Our findings were:
We found this practice was now providing safe and well-led care in accordance with the relevant regulations. The provider had made satisfactory improvements in relation to the regulatory breaches we found at our previous inspection. In general improvements were noted in infection prevention control, auditing, legionella management, risk assessing and staff appraisal.
There were areas where the provider could make improvements. They should
- Take action to implement any recommendations in the practice's fire safety risk assessment and ensure ongoing fire safety management is effective. In particular, ensure that all staff receive fire training, and all tests of the fire safety systems are recorded.
Background
Park Road Dental Surgery is based in Wellingborough and provides both NHS funded and private dental care and treatment for adults and children.
The dental team includes a dentist, a trainee dental nurse and 2 part-time receptionists. There is 1 treatment room. The premises are not accessible to wheelchair users.
During the inspection we spoke with the dentist, the trainee dental nurse and a receptionist. We looked at practice policies and other records about how the service is managed.