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Inspection Summary


Overall summary & rating

Good

Updated 25 June 2019

About the service:

Trafalgar Care Home is a detached home on a main road in the seaside town of Weymouth. The care home provides personal care for up to 29 people, many of whom have dementia type illnesses. At the time of the inspection there were 20 people living at the home and one person on a respite stay. Accommodation at the home is provided over two floors which can be accessed by a lift. It is not registered for nursing.

People’s experience of using this service:

People felt safe living at Trafalgar Care Home. Their relatives were confident their family members were well cared for. Staff understood how to keep people safe from harm or abuse and understood their responsibility to raise concerns if they were to witness poor or abusive practice. Actions were taken with people’s involvement to reduce their individual risks to a minimum.

People received their medicines on time from staff with the relevant training and competency checks. The home was visibly clean and free from malodours. Staff understood their responsibility to help protect people from infection.

Staff received mandatory and ongoing training that enabled them to meet people’s current and emerging needs with confidence. Care plans were person centred and regularly reviewed. They reflected people’s needs, abilities and desired outcomes.

People’s dietary requirements and support needs at meal times were known and met. People were given assistance in a way that upheld their dignity and respected their wishes. Staff supported people to access health care services in a timely way and followed up on any advice given. This helped people to maintain their health and wellbeing.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were encouraged to enjoy the company of other people at the home and visitors. Relatives told us they were made to feel welcome and involved. Staff interacted with people in a consistently kind, caring and respectful way. Staff knew people well which helped them provide reassurance at times they were feeling anxious or upset.

People had the opportunity to participate in a range of activities both in the home and community. People could also choose to occupy themselves if they preferred including time spent alone. People at risk of social isolation were offered 1:1 sessions.

Staff felt supported by the management and enjoyed working at the home. The staff got on well as a team and were dedicated to providing people with good quality care. The registered manager was proud of the staff and shared positive feedback with them to ensure they knew they had done a good job. People and relatives were encouraged to share their views and feedback about the care they received via an annual survey. This was used to help improve the service that people received. A relative had fedback, ‘Trafalgar, luckily for us, is a lovely home that no doubt stems from good management.’

Rating at last inspection:

At our last inspection we rated the home Good (published 14/12/2016).

Why we inspected:

This inspection was a scheduled inspection based on the previous rating.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 25 June 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 25 June 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 25 June 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 25 June 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 25 June 2019

The service was well-led

Details are in our Well-Led findings below.