Archived: Anro House

17 Cambridge Road, Walmer, Deal, Kent, CT14 7HG

Provided and run by:
Solor Care South East (2) Ltd

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

12 April 2013

During a routine inspection

There were four people using the service and we met and spoke with all of them. People told us or indicated that they were happy with the service. People told us that the staff were kind and that there were enough staff to meet their needs. Staff spoke with people in a calm reassuring manner.

People told us about activities that they took part in and that they enjoyed. People were encouraged to be involved in the running of the service including the cooking and cleaning. People maintained good health and mental health as the service worked closely with health and social care professionals.

People said that they were happy with their rooms and with the environment in general.

12 September 2012

During a routine inspection

We made an unannounced visit to the service and spoke to people who use the service, the manager and to staff members. There were five people using the service. We met and spoke to most of them and they all said or expressed that they were happy living at Anro House.

People told us or expressed that they felt safe and well looked after.

People could express or talk about any problems to the manager and to the staff who would listen and act.

People looked happy and relaxed in the company of staff and each other. People had jobs and opportunities for life long learning.

The dining room and kitchen were accessible and comfortable and people cooked for themselves and each other. People were fully involved in the running of the home.

People's hobbies and interests were supported and people had support to achieve their personal goals and take part in fulfilling and meaningful activities.