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The Christie Private Care part of HCA Healthcare UK Outstanding

All reports

Inspection report

Date of Inspection: 7 November 2012
Date of Publication: 16 November 2012
Inspection Report published 16 November 2012 PDF

Overview

Inspection carried out on 7 November 2012

During a routine inspection

People using the service and their relatives told us that the staff at The Christie Clinic were meeting their treatment, care and support needs properly. They also said that they were involved and consulted about how they were cared for and supported and that the medical nursing and other staff treated them with respect and maintained their dignity.

Comments made included;

�The support the doctors and nurses have provided has been excellent�.

�We have been really well supported as a family during this very difficult time�.

�I feel so much better since my treatment began. I have every confidence in the doctors and nurses�.

�My treatment and care has been superb. This clinic has provided me with the highly specialised treatment I need�.

�I am very satisfied with my treatment and care. They have done everything to help me�.

We found that the service was meeting the assessed treatment and care needs of their patients. Systems were in place to keep patients safe by minimising risk. Care records were being maintained appropriately and reviewed regularly. Staff were being appropriately supervised, supported and received regular training to ensure they could meet the needs of their patient�s safely and appropriately.