• Ambulance service

Archived: IAS Medical

20 St Cuthberts Way, Darlington, County Durham, DL1 1GB 0870 042 1465

Provided and run by:
IAS Medical Limited

Important: This service is now registered at a different address - see new profile

All Inspections

15 January 2013

During a routine inspection

We spoke with two transplant co-ordinators who commissioned a service from IAS Medical. Comments from these stakeholders included:

'They are very good at keeping us up-dated with their location';

'The key aspect for us is that they are very good at being flexible and adaptable';

'They are very professional and the drivers are very good';

'They are very efficient' and

'Any feedback we have given them they have listened to and acted upon straight away. For instance we asked them to change the configuration of the ambulance vehicle they provided and this was done'.

One staff told us 'The focus on driver training and safety is excellent' and 'They are the best company I have worked for'.

Another staff member said 'Everyone gels as a team and we solve any problems together'. They also told us that management were compassionate and supportive.