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Inspection Summary


Overall summary & rating

Good

Updated 11 July 2019

About the service

Grovelands Farmhouse is a residential care home providing personal care and accommodation for up to nine younger adults living with a learning disability and/or autism.

Services for people with learning disabilities and or autism are supported

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to nine people. This is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. At the time of inspection there were nine people living in the service. Seven people lived in the main building and two other people were accommodated in an annexe where they each had their own bedroom, bathroom and sitting room. Staff were discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

People and their families were positive about Grovelands and staff who supported them. People were treated with kindness and compassion. People spent time in the community and at the home, doing activities they enjoyed and had chosen. There were effective systems to manage complaints and resolve them in a timely way.

Risks to people had been assessed and care plans reflected how to support people to keep people safe whilst maximising their independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Where there were restrictions on people, staff were working within the requirements of the Mental Capacity Act (2005).

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

There were enough staff to support people. Staff had been recruited safely and completed an induction when they first started. Staff updated training to ensure they were able to support people, following best practice guidance. Staff worked in a relaxed manner, ensuring that people had enough time to make decisions for themselves wherever possible.

People were kept safe by a registered manager and staff who were committed to their care and well-being. Safeguarding issues were reported and investigated appropriately. Lessons were learned when things went wrong, and actions was taken to reduce the risks of a reoccurrence. People were supported to access health care when needed as staff worked with health and social care professionals. Medicines were stored, administered and recorded to ensure people received them safely.

The home was well-maintained and looked after. People had the use of both personal spaces and communal areas. Personal spaces, such as bedrooms and bathrooms had been decorated and furnished according to each person’s preferences. The home was clean. There were policies and procedures to ensure the risks of infection was minimised.

For more details, please see the full report which is on the CQC website at www.cqc.or

Inspection areas

Safe

Good

Updated 11 July 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 11 July 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 11 July 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 11 July 2019

The service was responsive.

Details are in our responsive findings below

Well-led

Good

Updated 11 July 2019

The service was well-led.

Details are in our well-Led findings below.