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Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 23 October 2013
Inspection Report published 23 October 2013 PDF | 85.24 KB


Inspection carried out on 20 August 2013

During a routine inspection

People told us they had enjoyed their meal, liked the food and got enough to eat. They said they had choices of food and they could have a snack or a drink at any time.

We saw that people decided what to eat on the day as opposed to deciding weekly menus. This offered more flexibility and choices.

People said they liked their rooms and they were warm enough in winter.

One of the people who used the service who had an interest in health and safety took us on a building tour and told us how they were supported to do a monthly check for the building.

We found that the provider had not assessed capacity to consent for all of the people who lived at the home and had not taken appropriate steps where people lacked capacity in line with the Mental Capacity act.

We found that the home was not always protecting people against the risks associated with unsafe or unsuitable premises, as they were leaving windows without secure restrictors fitted when these had been risk assessed as needed, not managing sharp objects as risk assessed, and not attending to fire doors with known faults.

We also found that files containing information about staff and those of people who use the service were in good order and kept securely and confidentially.