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Reports


Inspection carried out on 24 January 2014

During a routine inspection

We looked at people�s treatment plans and found that care and treatment was planned and delivered in a way that ensured people�s safety and welfare.

We spoke with staff and examined the practice safeguarding policy and found that training and procedures were in place to protect vulnerable people.

We examined hygiene and infection control processes and found that people were cared for in a clean, hygienic environment.

We examined the practice complaints procedure and saw that people�s complaints were fully investigated and resolved where possible to their satisfaction.