• Care Home
  • Care home

Archived: Crantock Lodge

34 Bonython Road, Newquay, Cornwall, TR7 3AN (01637) 872112

Provided and run by:
Mr Peter Shaw

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 22 May 2014

We visited the home on the 24 April 2014. The inspection consisted of a lead inspector and an Expert by Experience who had experience of caring for an elderly relative and of receiving health care.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the regulations associated with the Health and Social Care Act 2008 and to pilot a new inspection process under Wave 1.

On the day of the inspection there were eight people living at the home. We were shown around the premises and saw people’s bedrooms, (with their permission), bathrooms, the kitchen and laundry room and communal living and dining areas. We also spent time looking at records, which included people’s care records, and records relating to the management of the home.

Before the inspection we reviewed all the information we held about the home. At our last inspection in July 2013 we did not identify any concerns with the care provided to people who lived at the home. We reviewed information received from the owner as part of the new inspection process, examined previous inspection reports and examined notifications received by the Care Quality Commission.

On the day we visited we spoke with four people who were living at Crantock Lodge. We also spoke with a relative and friend who were visiting two of the residents, six members of staff and the owner. Throughout the day we also spoke briefly with other residents and members of staff. We spent some time in the dining and living communal areas observing people who lived at Crantock Lodge and their interactions with staff.

During the inspection visit we reviewed four care plans, a selection of the homes policies and procedures and staff training records.

Overall inspection

Updated 22 May 2014

Crantock Lodge is a residential care home for older people. It can accommodate up to a maximum of eleven people. On the day of the inspection eight people were living at Crantock Lodge.

The day to day management of Crantock Lodge was being carried out by the owner of the home.

On the day of the inspection we saw people looked well cared for and their needs were met quickly and appropriately. People told us staff were, "lovely" and "wonderful".

People living at Crantock Lodge were supported to live their lives in the way they chose and to maintain their independence.

The home had a ‘house mother’ in place. They dedicated time each day to talking to people living at the home on a one to one basis. This helped ensure people’s individual needs were recognised and met.

We saw staff relationships with residents and their relatives and friends were positive and supportive. People told us they were listened to and their wishes were acted upon.

Care plans were well laid out and regularly updated to reflect people’s changing needs.

The premises were well maintained and comfortable. There were appropriate spaces so people could spend time taking part in activities, chatting together or on their own.

We found there were positive relationships between staff and management. Everyone who worked at Crantock Lodge who we spoke with demonstrated compassion and respect for the people they supported.

We found the service was meeting the requirements of the Deprivation of Liberty Safeguards. People’s human rights were properly recognised, respected and promoted.