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Reports


Inspection carried out on 7 May 2013

During a routine inspection

We spoke with four people to find out their opinions of the dental practice. People were complimentary about the practice and the treatment they had received. One person told us, �It�s gone from the old school to the new school, its gone very high tech.� Other comments included, �It�s first class;� �I couldn�t fault them;� "I look forward to going [staff name] the receptionist is exceptional" and �I�d recommend it as a place to go.�

We found that people who used the service were provided with information about care and treatment available at the practice.

People were complimentary about the treatment they received. They described the treatment as �top class� and �excellent.� We concluded that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

The practice had been recently modernised and refurbished. People told us that the practice was �spotless.� We found that there were effective systems in place to reduce the risk and spread of infection.

People informed us that they thought staff were "well trained." One person said, "They know what they're doing." We concluded that the provider had secured high standards of care by creating an environment in which clinical excellence could do well.

There was an effective system in place to regularly assess and monitor the quality of service that people received.