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Inspection Summary


Overall summary & rating

Good

Updated 30 August 2019

About the service

Springwood is a residential care home for up to six adults living with a learning disability, and/or autism. At the time of inspection six people were living at the service in one adapted building.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were safe living at the service. Staff were responsive to the risks people faced. Incidents were robustly reviewed and lessons had been learned when needed. As a result, people had become more settled. There were always enough staff on duty to support people. Medicines were safely managed.

Staff were supported to deliver safe care to people. People were involved with shopping and preparing meals. They had regular access to professionals to support their well-being. The environment had been adapted to meet people’s needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Positive relationships were observed between people and staff. Staff demonstrated their understanding of people and were able to think outside of the box to ensure people had every opportunity to live fulfilled lives. They had access to all of the resources needed as part of their care.

People received person-centred care and were involved in all aspects of their care. Records were in place to support this. People participated in a wide variety of activities, in-line with their interests. Complaints that had been received and appropriately addressed.

The staff team worked well together to deliver a good service. Quality assurance methods helped to drive improvement. People and staff had a voice and feedback was used to make improvements.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was requires improvement (Published 20 July 2018) and there were two breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 30 August 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 30 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 30 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 30 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 30 August 2019

The service was well-led.

Details are in our well-led findings below.