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Inspection Summary


Overall summary & rating

Good

Updated 11 March 2021

Winston House is a ‘care home’, which provides care and support for up to 25 people with mental health support needs. At the time of our inspection there were 22 people living in the service.

We found the following examples of good practice.

Visitors to the service had their temperature taken and wore personal protective equipment (PPE). Visitors who were not regularly tested for COVID-19 as part of a testing programme were asked to undertake a Lateral Flow Test (LFT) before entering the building. These tests take 30 minutes to receive a result.

The service had an ample supply of PPE. All staff had received training in the correct use of PPE, and how to take it off and put it on safely.

People were supported to have regular contact with their families and friends either by meeting them in the community or through video and telephone calls.

One person living at the service told us, “I feel very safe because staff take the virus seriously”. They also described to us how the service promoted social distancing and encouraged people to wear face masks.

Regular COVID-19 testing for all people and staff living and working in the service was regularly carried out.

The building was clean and free from clutter. Cleaning of the service, including frequently touched surfaces, had increased to reduce the risk of transmission of infection. There were ample supplies of cleaning equipment to reduce the spread of infection.

The service supported staff to travel to work safely without the need to use public transport. If necessary, the service paid for staff to access work via a taxi. Where possible staff worked from home to limit the amount of people in the building.

Inspection areas

Safe

Good

Updated 11 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 11 March 2021

Caring

Good

Updated 11 March 2021

Responsive

Good

Updated 11 March 2021

Well-led

Good

Updated 11 March 2021