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Inspection Summary


Overall summary & rating

Good

Updated 15 September 2020

About the service

Wheatfield Court accommodates up to 60 people with residential care and nursing needs in a purpose-built building. 37 people were using the service at the time of the inspection.

People’s experience of using this service and what we found

People were protected from risks. Appropriate arrangements were in place for the safe administration and recording of medicines. There were enough staff on duty to meet people’s needs. Infection prevention and control procedures were in place to reduce the risk of infection and to keep people safe.

The provider and registered manager monitored the quality of the service to make sure they delivered a high standard of care. People and family members spoke positively about the registered manager and staff. Staff said they were comfortable raising any concerns and the registered manager was very approachable. People, family members and staff were able to feedback on the quality of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 13 August 2019). At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating. We carried out an announced comprehensive inspection of this service on 8 and 9 May 2019. A breach of legal requirements was found. We undertook this focused inspection to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions of Safe and Well-led which contain those requirements.

The ratings from the previous comprehensive inspection for those Key Questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Wheatfield Court on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 15 September 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 15 September 2020

Caring

Good

Updated 15 September 2020

Responsive

Good

Updated 15 September 2020

Well-led

Good

Updated 15 September 2020

The service was well-led.

Details are in our well-led findings below.