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Inspection Summary


Overall summary & rating

Good

Updated 19 November 2020

Moorfield House is a care home that provides accommodation, nursing and personal care for up to 35 people, some whom may live with dementia. At the time of the inspection there were 24 people living in the home.

We found the following examples of good practice.

¿ Systems were in place to help prevent people, staff and visitors from catching or spreading infection. Every staff member and visitor had their temperature taken at the door and were given a mask. Everyone had to wash their hands in the designated handwashing sink upon entering the home.

¿ The environment was very clean. Additional cleaning was taking place, including of frequently touched surfaces.

¿ There was sufficient personal protective equipment (PPE) such as masks, aprons and gloves. Staff were wearing this appropriately when we visited. There was clear signage on the correct use of PPE and handwashing techniques, and staff had received appropriate training in infection prevention and control.

¿ Staff supported people’s social and emotional wellbeing. Local visiting restrictions were in place so people were supported to keep in touch with their family members via video or telephone calls and social media messages.

¿ Infection control audits and checks were carried out. The regional manager spoke positively about the hard work and dedication staff had shown, which had helped to minimise the impact of the pandemic on people's health and wellbeing.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 19 November 2020

Is the service safe?

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 19 November 2020

Caring

Good

Updated 19 November 2020

Responsive

Outstanding

Updated 19 November 2020

Well-led

Good

Updated 19 November 2020