The Care Quality Commission
  • Prison healthcare

Archived: Healthcare Centre Morton Hall IRC

Morton Hall Immigration Removal Centre, Swinderby, Lincolnshire, LN6 9PT (01522) 666803

Provided and run by:
G4S Health Services (UK) Limited

Important: This service was previously managed by a different provider - see old profile

All Inspections

4, 5 March 2013

During a routine inspection

We carried out this inspection in partnership with Her Majesty's Inspectorate of Prisons (HMIP). We spoke with detainees on an individual basis and in focus groups to ask for their opinion on the healthcare service provided. We spoke with members of the staff team and the registered manager. We looked at a range of records and observed staff interaction with detainees.

We observed staff interactions with detainees and saw that staff were polite and respectful. The detainees we spoke with told us that they had found the staff to be polite and treated them with respect. One detainee said, 'The staff are very nice, I am happy with the service here.'

We looked at the treatment records of 15 detainees. These indicated the treatment or advice that had been provided or was to be provided. There were clearly documented notes about each consultation. In addition to this, template care plans were available to guide staff as to the treatment options available for particular health conditions.

A wide range of audits were being carried out to check the quality of the service in relation to areas such as infection control, health and safety and the quality of recording keeping. These were completed at regular intervals and where any areas for improvement were highlighted these had been dealt with.