• Care Home
  • Care home

Park House

Overall: Good read more about inspection ratings

28 St Andrews Road, Bedford, Bedfordshire, MK40 2LW (01234) 261993

Provided and run by:
Christchurch Court Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 24 April 2025

Date of assessment: 15 May 2025.

Park House provides a specialist service for people who require rehabilitation because of an acquired brain injury or a neurological condition. There were 14 people using the service at the time of our assessment.

At our last assessment we found 1 breach of regulation of the Health and Social Care Act (2014) in relation to the safe administration of medicines. As part of this assessment, we found improvements had been made and the service was no longer in breach of any regulations.

We looked at 5 quality statements from the safe, effective, caring and well-led key questions and found areas of good practice. Our overall rating remains Good. The scores for these areas have been combined with scores based on the key question ratings from the last inspection.

Staff understood their responsibilities in relation to safeguarding, the provider ensured action was taken to safeguard people following safeguarding referrals being made. People’s medicines were safely managed. People were involved in the planning and delivery of their care and reablement support. Staff completed the training required to ensure they provided care and support in line with best practice. Staff promoted people’s independence in line with their rehabilitation needs, so they had choice and control over their own care, treatment and well-being. There were effective systems in place to monitor the quality of the care provided and to ensure the values; aims and objectives of the service were met.

People's experience of the service

Updated 24 April 2025

People felt safe, happy and supported by staff at Park House. One person told us, “The staff are exceptional. They have helped me improve and I have felt safe trying to push myself to improve.” People informed us that they received care which met their needs, and their care was adapted to ensure their preferences, likes and dislikes were taken into account.

People were supported to regain independence as much as possible with the support of specialised healthcare professionals. One person told us how their mobility had improved with regular support with walking and exercises.

People were supported by staff who had completed a full induction when they first commenced work at the service and ongoing training that enabled them to have the skills and knowledge to provide effective care in line with people’s rehabilitation needs.