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Archived: 74 Sir Evelyn Road

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 7 September 2013
Inspection Report published 07 September 2013 PDF | 78.14 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 August 2013, observed how people were being cared for and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection processes in place.

We looked at three staff files and saw that they included completed application forms, which gave a record of the applicants educational and work histories. Staff told us that they had been interviewed as part of the recruitment process and the interview records we saw confirmed this. There was a system in place to ensure staff were not able to work for the service until the necessary checks had been received to confirm that they were safe to work with vulnerable people.

Each staff file contained evidence of satisfactory pre-employment checks such as criminal record check, disclosure and barring service (DBS), right to work in the UK documentation and references. Staff files contained job descriptions, copies of staff passports and information about their qualifications. This showed that the provider had effective recruitment and selection processes in place to ensure that appropriate checks were undertaken before staff began work at the home.

Information in staff files and discussion with staff evidenced that a staff induction programme was in place. This included shadowing an experienced worker until the care worker was deemed competent. The provider may find it useful to note that we found blank induction forms in one person’s file. This might mean that not all staff were properly inducted before they started supporting people who used the service.