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Archived: 74 Sir Evelyn Road

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 7 September 2013
Inspection Report published 07 September 2013 PDF | 78.14 KB

Overview

Inspection carried out on 20 August 2013

During a routine inspection

Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

There were effective systems in place to reduce the risk and spread of infection.

There were effective recruitment and selection processes in place.

People were made aware of the complaints system. People had their comments and complaints listened to and acted upon without the fear that they would be discriminated against for making a complaint.