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Archived: 74 Sir Evelyn Road

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 8 October 2012
Date of Publication: 13 October 2012
Inspection Report published 13 October 2012 PDF | 79.95 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 October 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. We saw that the provider had a clear safeguarding policy in place which had been reviewed in July 2012. This included information on different types of abuse and the signs that staff should look out for. There was guidance on how to report suspicions and how to escalate any concerns. Although the contact details of the local safeguarding authority were not in the policy these were provided in the telephone book which we saw was available to all staff working in the service.

Staff were trained in safeguarding vulnerable adults and we saw records which confirmed that this training had been carried out by all staff recently. Staff we spoke with were confident in detailing the different types of abuse to be aware of and the signs that such abuse may have occurred. They knew how to report concerns and stated that they would be willing to report things both internally and to external agencies if necessary.

People who use the service were protected against the risk of unlawful or excessive control or restraint because the provider had made suitable arrangements. In each care plan there was a positive behaviour support plan which detailed which triggers to be aware of, warning signs and traffic light strategies for each individuals' behaviours. Staff had been trained in intervention strategies designed to ensure a lack of restraint and minimal intervention.