7 February 2014
During a routine inspection
People's needs were assessed before any decision was made about treatment, and their wishes and expectations were fully considered. They were advised of any risks associated with their surgery, one person told us, 'I was told of the risks and was warned against doing any heavy lifting after the op.'
We saw that support was available to people before, during and after their treatment, which was carried out in clean and hygienic conditions. People's nutritional needs were assessed and people were offered refreshment after their treatment.