OSJCT Henry Cornish Care Centre

Updated 7 January 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The service had been identified for use by the Local Authority as a designated care setting for people discharged from hospital with a positive COVID-19 status. This targeted inspection was to ensure that the service was compliant with infection prevention and control measures.

This inspection took place on 31 December 2021 and was announced/unannounced. We gave the service 24 hours] notice of the inspection.

Updated 7 January 2022

About the service

Henry Cornish Care Centre is a residential care home providing personal and nursing care to 31 older people at the time of the inspection. The service can support up to 50 people.

People’s experience of using this service and what we found

There was no registered manager at Henry Cornish Care Centre. An interim manager from one of the provider’s homes had oversight of the day to day running of the service whilst waiting for a new manager to start. The manager was supported in their role by a head of care and an area manager. The service had a clear management and staffing structure in place which allowed continuity of care. Staff worked well as a team and ensured people received care that met their needs. The provider had quality assurance systems in place to monitor the quality and safety of the service.

People told us staff were caring. We saw people received good care from staff who knew them well. People had access to activities to prevent social isolation. However, these could be improved.

People living at Henry Cornish Care Centre told us they received safe care from skilled and knowledgeable staff. Staff understood their responsibilities to identify and report any concerns. The provider had safe recruitment and selection processes in place. The home used the same agency staff to ensure consistency of care. Staff recruitment was on-going.

Risks to people's safety and well-being were managed through a risk management process. There were sufficient staff deployed to meet people's needs. Medicines were managed safely and people received their medicines as prescribed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to maintain good health and to meet their nutritional needs.

Rating at last inspection:

At our last inspection we rated the service requires improvement. Our last report was published on 30 January 2017.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk