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OSJCT Henry Cornish Care Centre Good

This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 28 August 2019

About the service

Henry Cornish Care Centre is a residential care home providing personal and nursing care to 31 older people at the time of the inspection. The service can support up to 50 people.

People’s experience of using this service and what we found

There was no registered manager at Henry Cornish Care Centre. An interim manager from one of the provider’s homes had oversight of the day to day running of the service whilst waiting for a new manager to start. The manager was supported in their role by a head of care and an area manager. The service had a clear management and staffing structure in place which allowed continuity of care. Staff worked well as a team and ensured people received care that met their needs. The provider had quality assurance systems in place to monitor the quality and safety of the service.

People told us staff were caring. We saw people received good care from staff who knew them well. People had access to activities to prevent social isolation. However, these could be improved.

People living at Henry Cornish Care Centre told us they received safe care from skilled and knowledgeable staff. Staff understood their responsibilities to identify and report any concerns. The provider had safe recruitment and selection processes in place. The home used the same agency staff to ensure consistency of care. Staff recruitment was on-going.

Risks to people's safety and well-being were managed through a risk management process. There were sufficient staff deployed to meet people's needs. Medicines were managed safely and people received their medicines as prescribed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to maintain good health and to meet their nutritional needs.

Rating at last inspection:

At our last inspection we rated the service requires improvement. Our last report was published on 30 January 2017.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 28 August 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 28 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 28 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 28 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Requires improvement

Updated 28 August 2019

The service was not always well-led.

Details are in our well-Led findings below.