• Hospital
  • Independent hospital

Spire Nottingham Hospital

Overall: Outstanding read more about inspection ratings

Tollerton Lane, Tollerton, Nottingham, Nottinghamshire, NG12 4GA (0115) 937 7800

Provided and run by:
Spire Healthcare Limited

Latest inspection summary

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Background to this inspection

Updated 1 February 2024

Spire Nottingham Hospital is operated by Spire Healthcare Limited. The hospital opened on 29 April 2017. It is a new purpose-built independent healthcare hospital in Nottingham, Nottinghamshire. Spire Nottingham Hospital is situated south of Nottingham city centre; it opened almost 2 years after work started on the project. A full project team including engineering, pharmacy, pathology, IT, logistics, purchasing, recruitment, and training supported the Senior Management Team in getting the hospital ready for opening.

A majority of the consultants who have practising privileges at the hospital are from the local NHS hospital trust. The hospital’s main specialties are orthopaedics, spinal surgery, urology, gynaecology, general surgery, plastic surgery, ophthalmology, ear, nose and throat, oral surgery, gastroenterology, and breast surgery. Spire Nottingham Hospital is the only hospital in the region with a hybrid theatre.

The hospital primarily serves the communities of the Nottinghamshire, Lincoln, and North Leicestershire areas. It also accepts patient referrals from outside these areas. Services are provided to NHS patients, and self-funded patients who may be insured or who self-pay to cover the costs of their treatment. It offers outpatient, day case and inpatient services for a range of specialities including cardiac surgery, spinal, orthopaedics, ophthalmology, gynaecology, urology, ear, cosmetic and general surgery. Additional services offered on an outpatient basis include rheumatology, dermatology, cardiology and children and young peoples services. These services are supported by on-site physiotherapy and diagnostic imaging departments.

The hospital has been registered with the CQC to carry out the following regulated activities since April 2017:

• Surgical procedures

• Treatment of disease, disorder, or injury

• Diagnostic and screening services

• Services in slimming clinics

• Family planning

The hospital has had a registered manager and a designated controlled drugs accountable officer in post since registration in April 2017. Spire Healthcare Limited has a nominated individual.

We last inspected the service in 2018. The main service provided by this hospital was surgery.

Overall inspection

Outstanding

Updated 1 February 2024

Our rating of this location stayed the same. We rated it as outstanding because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them. Staff collected safety information and used it to improve the service.
  • The service was tailored to meet the needs of individual people and was delivered in a way to ensure flexibility, choice and continuity of care. The service was flexible, provided informed choice and ensured continuity of care. Facilities and premises were innovative and met the needs of a range of people who use the service. People could access the service when they needed it and did not have to wait for treatment.
  • The leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Comprehensive and successful leadership strategies were in place to ensure and sustain delivery and to develop the desired culture. Leaders had a deep understanding of issues, challenges and priorities in their service, and beyond.
  • Staff understood the service’s vision and values, and how to apply them in their work. Staff felt exceptionally respected, supported, and valued. They were completely focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged exceptionally well with patients and the community to plan and manage services and all staff were overwhelmingly committed to improving services.

Outpatients and diagnostic imaging

Outstanding

Updated 1 June 2018

We rated this service as outstanding because people were protected from avoidable harm and abuse and there were systems for reporting and learning from safety incidents.

Patients received care and treatment that was based on current national guidelines from staff who were competent to do their jobs.

Patients were valued as individuals and their dignity was truly respected. Feedback from patients was unfailingly positive.

Patients could access care and treatment in a timely way and there was flexibility around timing of appointments. The individual needs of patients were recognised and arrangements made to meet them.

The leadership was robust and visible, with a focus on providing a safe service that met the needs of the patients.

There were robust governance arrangements that gave adequate assurance and which drove improvement. Staff demonstrated the organisation's values through their work.

Surgery

Outstanding

Updated 1 February 2024

Our rating of this location stayed the same. We rated it as outstanding because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them. Staff collected safety information and used it to improve the service.
  • The service was tailored to meet the needs of individual people and was delivered in a way to ensure flexibility, choice and continuity of care. The service was flexible, provided informed choice and ensured continuity of care. Facilities and premises were innovative and met the needs of a range of people who use the service. People could access the service when they needed it and did not have to wait for treatment.
  • The leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Comprehensive and successful leadership strategies were in place to ensure and sustain delivery and to develop the desired culture. Leaders had a deep understanding of issues, challenges and priorities in their service, and beyond.
  • Staff understood the service’s vision and values, and how to apply them in their work. Staff felt exceptionally respected, supported, and valued. They were completely focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged exceptionally well with patients and the community to plan and manage services and all staff were overwhelmingly committed to improving services.