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KAF Healthcare Training Centre Ltd Good

This service was previously registered at a different address - see old profile

We are carrying out a review of quality at KAF Healthcare Training Centre Ltd. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary

Overall summary & rating


Updated 18 April 2019

About the service:

KAF Healthcare Training Centre Ltd is a domiciliary care agency that currently provides personal care to 28 people living in their own homes, including older adults and younger disabled adults.

People’s experience of using this service:

• People and their relatives told us they found the care provided was safe and caring. One person told us, “[Staff] are very good. They do everything.”

• Staff understood how to manage people’s risks and keep people safe from harm.

• Staff were recruited in a safe manner and the service ensured they were right for the role.

• People were supported to receive medicines in a safe way.

• The service worked well as a team to ensure people received care and support in a timely manner. • The service demonstrated a culture of continuous learning to provide the best quality support

• Staff were provided with adequate training, supervision and an appraisal to provide effective, care and support.

• People were encouraged to keep healthy and well.

• People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.

• People and their relatives felt involved in the care and support provided.

• People were treated with dignity and respect and were supported to be as independent as possible.

• Individual care plans were detailed and guided staff to provide person-centred care and support.

• People felt confident to make complaints and trusted the service would respond in an appropriate manner.

• People, relatives and staff spoke positively about the registered manager.

• The governance systems in place ensured people received high quality care and support.

Rating at last inspection:

• At the last inspection the service was rated Requires Improvement (published: 22 March 2018).

• At that time we identified five breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. These were related to Safe care and treatment; Fit and proper persons employed; Staffing; Person-centred care; Good governance.

• During this inspection we found the overall rating has improved and all breaches had been addressed.

Why we inspected:

• This was a planned inspection based on the rating at the last inspection.

Follow up:

• We will monitor all intelligence received about the service to inform the assessment of the risk profile of the service and to ensure the next planned inspection is scheduled accordingly.

• For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 18 April 2019

The service was Safe.

Details are in our Safe findings below.



Updated 18 April 2019

The service was Effective.

Details are in our Effective findings below.



Updated 18 April 2019

The service was Caring.

Details are in our Caring findings below.



Updated 18 April 2019

The service was Responsive.

Details are in our Responsive findings below.



Updated 18 April 2019

The service was Well-Led.

Details are in our Well-Led findings below.