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St Margaret's Care Home Good

The provider of this service changed - see old profile

We have removed an inspection report for St Margaret's Care Home from 5 July 2019. The removal of the report is not related to the provider or the quality of this service. We found an issue with some of the information gathered by an individual who supported our inspection. We will reinspect this service as soon as possible and publish a new inspection report.
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Inspection report

Date of Inspection: 27 February 2014
Date of Publication: 27 March 2014
Inspection Report published 27 March 2014 PDF | 66.27 KB

Overview

Inspection carried out on 27 February 2014

During an inspection to make sure that the improvements required had been made

We spent time talking with people and observing care practice where people with nursing care needs lived. We saw people were treated with dignity and respect. For example, when staff talked with people they made sure they got down to their eye level. When people were supported to walk, they were not rushed but supported to move at a pace comfortable for them. We found people�s care and welfare needs were met. This was because important information in peoples care records had been kept up-to-date and were followed in practise.

Everyone we spoke with was complimentary about the care provided. People told us the staff were always smiling and treated them with respect. One person said �It�s marvellous here. I�ll give it ten out of ten.�

Overall we found significant improvements had been made since we last visited in October 2013.