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Roxburgh House (West Midlands) Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 17 March 2021

Roxburgh House (West Midlands) is a residential home that is registered to provide care and accommodation for a maximum of 44 people who do not require nursing care. The home has a mix of residents, some with dementia. At the time of the inspection 42 people were living at the service.

We found the following examples of good practice.

The provider was following best practice guidelines in ensuring visitors to the home did not introduce or spread COVID-19. Due to a recent outbreak, visitors were not allowed to enter the home unless this was due to exceptional circumstances. In these cases, a Covid lateral flow test was carried out and visitors had to wear full personal protective equipment (PPE).

As families and visitors were not allowed to enter the home under the current Covid restrictions, staff did video calls with the residents and their families and monthly newsletters were sent out to keep family updated about life at the home.

Staff were adhering to Personal Protective Equipment (PPE) guidelines and extra PPE locations had been set up near to residents' rooms. Where social distancing could not be maintained, staff took extra precautions through the use of PPE and handwashing to minimise the spread of infection.

The provider had ensured that all staff had received a personal COVID-19 risk assessment and conversations about their wellbeing were held regularly . Regular communication was held with staff to ensure they were kept up to date with the latest changes.

Inspection areas

Safe

Good

Updated 17 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 17 March 2021

Caring

Good

Updated 17 March 2021

Responsive

Good

Updated 17 March 2021

Well-led

Good

Updated 17 March 2021