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Archived: Regis House

The provider of this service changed - see old profile

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All reports

Inspection report

Date of Inspection: 14 November 2013
Date of Publication: 12 December 2013
Inspection Report published 12 December 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

The provider had a system in place to ensure that staff were checked appropriately prior to employment. We found that a Disclosure and Barring Service (DBS) check (previously known as Criminal Records Bureau checks) and two pre-employment references were carried out. All staff we spoke with confirmed they had provided this information before their appointment. This meant that only suitable staff were employed to work with vulnerable people.

We saw that the provider had a robust system in place. We saw that all staff had attended an interview where they were asked questions that were relevant to supporting the people who lived there. This meant that the provider would recruit people with appropriate skills and knowledge necessary for the work to be performed.

We saw that staff had completed an induction process when they first started to work at the home. Most staff we spoke with confirmed this and also said they were able to shadow more experienced staff before being able to work with people on their own. Staff said that this ensured that they knew how to support the people living there to promote their safety and wellbeing. All the people spoken with felt that staff had the skills and knowledge to support them to meet their needs. This meant that people could be assured that staff would have the appropriate knowledge and skills to support them.