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Archived: Regis House

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 14 November 2013
Date of Publication: 12 December 2013
Inspection Report published 12 December 2013 PDF


Inspection carried out on 14 November 2013

During a routine inspection

On the day of our inspection six people lived at the home, we spoke with four of the people. The registered manager as detailed on this report no longer worked in the home and the newly appointed manager was not available on the day. However, we spoke with the team leader, operations director and four members of staff.

We found that people were able to give their consent before support was given. One person said, "Staff ask me how I want to be supported.� This meant that staff acted in accordance with people's wishes.

We saw that people's care needs were assessed and clearly identified so that their health and wellbeing was promoted and met. One person said, �Staff look after me very well.�

We found that people were given their medicines as they had been prescribed by their doctor to ensure their health and wellbeing. This meant that medicines were given to people appropriately as prescribed.

We saw that the provide had robust recruitment systems in place so that only staff suitable to work with vulnerable people were employed.

We found that people were asked for their views about the home and people were listened to. The provider had a system in place to ensure the quality of service provision was monitored so that any necessary improvements could be made.