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Archived: Leacroft

The provider of this service changed - see old profile

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All reports

Inspection report

Date of Inspection: 3 May 2013
Date of Publication: 4 June 2013
Inspection Report published 04 June 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with carers and / or family members and talked with staff.

Our judgement

The provider has met this regulation. People were cared for by staff that had been supported to deliver care and treatment.

Reasons for our judgement

We had a concern from the last inspection that staff had not received comprehensive training to meet people's needs, so we followed up this issue.

We did not ask people about this issue. All representatives, except one, informed us that staff appeared to be well trained. One person said that staff needed palliative care training to deal with issues she had found. The manager said this would be followed up.

We asked three staff members about the training they had received. Staff said that the training they had received training was detailed. They had been trained in relevant issues such as infection control, protecting people from abuse, learning disabilities, visual impairment, emergencies, equality and diversity and moving and handling. .

We saw evidence that training was to be supplied in diabetes and catheter care. Training has not yet been carried out for all people’s conditions such as dementia, hypertension, and spina bifida. Management may wish to note this is needed to ensure that care is always appropriate for people who have differing health conditions. The manager recognised this and said that this training would be organised.