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Archived: Leacroft

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All reports

Inspection report

Date of Inspection: 19 December 2012
Date of Publication: 17 January 2013
Inspection Report published 17 January 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with carers and / or family members and talked with staff.

Our judgement

The provider has met this regulation. The provider has taken steps to provide care in an environment that is generally suitably designed and adequately maintained.

Reasons for our judgement

Relatives and friends all told us that the premises had been improved in the past year. They thought that bedrooms were personalised and homely. One relative said; ‘’There have been a lot of improvements, which is welcome’’. We received one comment that the home was not always clean and that staff did not always wash up, so that some kitchenettes in the bungalows looked messy. The manager said that he had checked this issue. He had not found this to be the case since he started working in the home two months previously.

We were concerned at premises were not meeting people's needs on the last inspection, so we followed up this issue.

We toured the home and found that it was warm, clean and tidy. We saw that a decorator was in the process of painting corridor walls.

We looked at lighting levels in bedrooms. Bedrooms did not have bright lights, as the lighting in place produced shadows. This meant that people could have been confused if they could not see everything in the bedroom. The manager said that this would be assessed and followed up.

The varnish of some bedroom windowsills was coming off. The manager said that there was a plan to rectify this.

We saw that a person had a specialist chair that was wide. We saw that staff had difficulty going through doorways. There was one comment that if the person had his arms outside the line of the arm rests, then his arms could catch on doorframes. This could have caused an injury. The manager sent us information that doorframes are to be widened, to help the person to go through doorframes without the risk of injury.

Management may wish to note that the issues noted above need to be followed up to ensure people's needs are fully met.