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Archived: Kingsthorpe View Care Home Good

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Inspection report

Date of Inspection: 5 June 2013
Date of Publication: 10 July 2013
Inspection Report published 10 July 2013 PDF

Overview

Inspection carried out on 5 June 2013

During a routine inspection

We spoke to two relatives of people using the service during our visit to Kingsthorpe View Care Home. One person said, �I have found the manager very open to speak with. My [relative] has had some personal belongings go missing in the home.� Another person said, �My relative is content here."

We observed staff talking to other staff whilst supporting people and we also saw some staff carrying out tasks without communicating with the person.

We examined the communal areas, people�s individual rooms, cleaning and food preparation areas. The home had not acted upon the risks identified from a recent infection control audit and this meant people were at risk of infection. During our inspection we identified a number of areas within the home in need of redecoration or updating.

The staff we spoke to raised concerns about staffing levels within the home. We also observed medication not being administered on schedule due to the insufficient number of nurses available.

The provider had not notified the Care Quality Commission of all incidents which had occurred within the home as required by the Care Quality Commission (Registration) Regulations 2009. We prompted the manager to provide this information prior to our inspection and on the day of our visit.

We found risk assessments had not consistently been reviewed and we also found some gaps in some of the daily records.