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Archived: Farrant House Nursing Home

The provider of this service changed - see old profile

Reports


Inspection carried out on 8 October 2013

During a routine inspection

In 2012, the registered manager had transferred to another home owned by the provider but did not de-register. Subsequent to the home's next appointed manager leaving in April 2013, the home was being managed by an interim manager, supported by a quality assurance manager. We noted that the last registered manager had recently submitted an application to remove their registration at this location. The provider did not intend to appoint a new manager, as they were in the process of closing the home.

At the time of the inspection, most people living in the home had moved out. The home was staffed by one nurse and one carer supported by the interim manager. A cook came to the home to make the meals. We saw suitable arrangements in place to transfer people to other homes. People looked clean and comfortable. They commented positively about their experience in the home saying “I am happy” and “everyone is very nice”.

As most people had moved out, we only looked at two outcomes on this inspection. We found that staff cared for people according to their individual needs and care records reflected this person-centred care. We found that records relating to medication were not adequate, resulting in one person receiving double the dose of one medication.

Inspection carried out on 16, 18 July 2014

During a routine inspection

People using the services provided at Farrant House told us that they were properly supported and cared for. They said staff treated them respectfully and maintained their privacy and dignity, particularly when personal care was being provided. Concerns or worries were said to be promptly responded to by the manager and her senior staff. The general opinion was that the meals provided were of good quality and that the home was a clean, warm and comfortable place to live.

Comments made included;

“I am really looked after very well here and my family are happy too”.

“I feel much better since I first came here and am well cared for”.

“The food is really very good”.

“There is always plenty to eat”.

“You can always get a drink and a snack if you want”.