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Bosworth Homecare Services Good

All reports

Inspection report

Date of Inspection: 29 May 2012
Date of Publication: 4 July 2012
Inspection Report published 4 July 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider is compliant with this standard. People who used services were protected from abuse, or the risk of abuse, and their human rights respected and upheld.

User experience

A relative told us, “I find staff to treat my home with respect.”

Other evidence

Where staff are expected to handle people’s money this has to be agreed in writing beforehand with the person and the managers. There was a policy for staff to follow although this was not included in the staff handbook.

The registered provider had a copy of the local authority safeguarding procedure and the provider has their own copy. We saw a copy of the training matrix this included safeguarding training for all staff. Out of 54 staff seven staff were trained in 2009 and this training may need to be refreshed. 50 staff had training in this area during 2010-2012. We spoke with five staff at a staff meeting about safeguarding and they were aware of their roles, who to contact and how to report safeguarding incidents.