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Archived: Crompton Court Residential Care Home

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 11 December 2013
Date of Publication: 9 January 2014
Inspection Report published 09 January 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 December 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The premises were purpose built, on two floors and were well maintained throughout. There was parking to the side of the property. There was ramped access for people with mobility needs and external doors were secured at all times. We saw that a visitor’s book, which we signed in when we arrived, was used by visitors to the home. People said they felt safe in the home, by day and at night.

There was lift access to the first floor. We saw that all of the 33 bedrooms were single and had en-suite toilets and washbasins. Bedrooms were personalised with photographs, ornaments and pictures and were lockable. People told us, and we saw that there was a lockable drawer in all of the bedrooms.

We saw that here was an emergency call system installed and call bells were in communal rooms and every bedroom, bathroom and toilet.

People said that the home was always clean and usually smelt clean. Staff said that repairs were carried out promptly and we saw records of this and of regular maintenance. Routine maintenance was comprehensive and included fire alarm, emergency lighting and water safety checks. We saw that there was a detailed plan of regular tasks and when these were completed they were documented clearly.

Exits were clearly marked and fire doors were marked and kept closed or had auto closure systems fitted. People told us that the fire alarm was tested each week and that staff had recently practised an evacuation exercise. There was an area outside the home and a smoking room attached to the conservatory where people could smoke. The premises were inspected in May 2013 by a Fire Safety Officer. The premises were found to be safe and recommendations to further improve safety have either been completed or are planned.

This showed us that the property was well maintained, secure and safe.

We saw that there were two bathrooms and a shower room at the service, all of which were adapted for use by people with mobility needs. One bathroom was within the dementia unit leaving only two bath or shower rooms for the remaining 26 people using the service. People that we spoke to said that they were assisted to bathe or shower as often as they wanted to. Staff said that the property was generally well laid out and equipped but they thought it needed another shower room.

The provider may wish to note that when people are capable, they should be encouraged to be as independent as possible and the provision of an additional shower room in the future would help to facilitate this.