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Inspection Summary


Overall summary & rating

Good

Updated 13 March 2021

Kings Court is a residential home providing accommodation with personal care mainly to older people and people living with a dementia. It can accommodate up to 37 people in one purpose-built building. There were 28 people using the service when we visited.

We found the following examples of good practice.

• Systems were in place to allow safe visiting, including screening and testing visitors to reduce any potential infection risk, before they entered the building.

• Social distancing was encouraged, and changes had been made to communal areas to promote this.

• There was a robust activities programme and people were engaged in a variety of solo and group activities. We saw people had been supported through the use of social media to keep in touch with relatives. On the day of our visit, we saw one person who was “too busy” to speak to their relative on the phone as they were enjoying the activity session!

• Staff wore personal protective equipment (PPE). Training in infection prevention and control measures and the appropriate use of PPE had taken place. The home had a long established infection control champion in place who liaised with other leads within the provider's national group to share learning and developments.

• Systems were in place to admit people safely into the home.

• A regular programme of COVID-19 testing was in place for people and the staff team. The provider had a risk assessment in place for all staff who had refused the vaccination and the registered manager reviewed this with them monthly. There was a good programme of support and counselling available from the provider and the registered manager and deputy manager told us how they tried to support the emotional wellbeing of staff and of each other.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 13 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 13 March 2021

Caring

Good

Updated 13 March 2021

Responsive

Good

Updated 13 March 2021

Well-led

Good

Updated 13 March 2021