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Inspection report

Date of Inspection: 13 February 2013
Date of Publication: 16 March 2013
Inspection Report published 16 March 2013 PDF | 67.25 KB


Inspection carried out on 13 February 2013

During an inspection to make sure that the improvements required had been made

During our last visit to this service, we found shortfalls in safeguarding vulnerable people from abuse. The provider told us what actions they would take to improve. We carried out this inspection to check whether those improvements had been made.

We spoke with three people who were using the service. They told us they felt safe at Collingwood Court and said they were treated well. One said, �It�s a good crowd here�.

We found people who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to train staff and ensure they understood the importance of protecting vulnerable people from harm. Staff knew the importance of reporting concerns and confirmed they had been trained in how to safeguard people from abuse.