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Inspection report

Date of Inspection: 5 March 2014
Date of Publication: 27 March 2014
Inspection Report published 27 March 2014 PDF | 63.21 KB

Overview

Inspection carried out on 5 March 2014

During an inspection to make sure that the improvements required had been made

We carried out this inspection to check that improvements had been made in respect of a shortfall identified on our previous visit on 25 September 2013.

At this visit, we spoke with six people who used the service, the manager and three members of the care staff team. We concluded improvements had been made in respect of the shortfall previously identified.

People using the service were happy with the way they were cared for. One told us, �It�s very good here. Its way above. The staff are brilliant; they bother about people. They ask what you want to do.�

We found before people received any care they were asked for their consent and their wishes and decisions were respected. We concluded that if people did not have the capacity to consent, the provider acted in accordance with legal requirements.