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Alexander Court (Sheffield) Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 5 March 2021

About the service

Alexander Court Nursing home is a providing personal and nursing care to 30 people aged 65 and over at the time of the inspection. The service can support up to 60 people.

People’s experience of using this service and what we found

The provider had taken steps to address issues raised at the last inspection to ensure staff were recruited safely. Infection prevention and control measures were in place and we were assured they were being followed. People told us they felt safe and relatives told us they thought their relations were safe in the home. Medicines were managed safely.

Training was up to date and staff felt well supported. Clinical staff kept their knowledge and skills up to date and were provided with additional training to meet any patient care related activity.

Changes had been made to the management of the service since the last inspection. The manager was developing the communication in the home through the involvement and development of staff. Staff were positive about the manager and changes that had taken place. Systems and processes to monitor the quality of the provision were in place and effective.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this was requires improvement (published 25 April 2019) and there was a breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

The inspection was prompted in part due to concerns received about medication administration, records in relation to medicines and delivery of care. A decision was made for us to inspect and examine those risks.

We also undertook this targeted inspection to check whether the Requirement Notice we previously served in relation to Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met. The overall rating for the service has not changed following this targeted inspection and remains requires improvement.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe, effective and well-led sections of this full report.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 5 March 2021

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.

Effective

Good

Updated 5 March 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.

Caring

Good

Updated 5 March 2021

Responsive

Good

Updated 5 March 2021

Well-led

Requires improvement

Updated 5 March 2021

At our last inspection we rated this key question well-led. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.