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Archived: Wansbeck Care Home Good

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All reports

Inspection report

Date of Inspection: 11 June 2014
Date of Publication: 22 July 2014
Inspection Report published 22 July 2014 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 June 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider. We talked with other authorities and talked with local groups of people in the community or voluntary sector.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

Reasons for our judgement

When we last inspected the service on the 19 March 2014, we told the provider that they were not meeting this regulation. We said, “People were not protected from the risk of infection because appropriate guidance had not been followed. People were not cared for in a clean environment.” We judged that this had a moderate impact on people who used the service and issued a warning notice against the provider, informing them that they must take action to improve.

At this inspection we found that the environment was clean. People, relatives and visitors told us the home was “very clean.” We spoke with staff. One care worker with whom we spoke said, “Things are much better now, it’s much cleaner.” Another commented, “The staff morale has come back. It’s a lot cleaner.”

We consulted an Infection Prevention and Control Practitioner from the local hospital Trust. She had been working with the home to address the issues raised at our last inspection. She told us that she no concerns now about infection control practices at the home or the cleanliness of the environment. She said that staff had also undertaken training in infection control. We conferred with a local authority care manager who told us that “big improvements” had been made.

We spent time looking around the home. We noticed that there were now two laundry rooms, one for soiled laundry and another for clean clothing and bedding which required ironing and storage. We spoke with a member of staff who told us, “There’s a clean laundry and a dirty laundry. Before it was smelly. They’ve got two now and it’s much better.” We saw that both laundry rooms were clean and tidy.

We checked people’s rooms. There were some odours in a small number of bedrooms but we found that this this was due to people’s individual needs rather than a lack of cleanliness.

We checked communal bathroom areas. We noticed that shower chairs were clean with no deposits. Flooring was also clean and the boxing around piping had been repaired and painted. A new steam cleaner had been purchased. Staff informed us that this machine was more effective at cleaning floors. We looked in the sluice room where bodily waste was disposed. The sluice machine was fully operational and staff no longer manually cleaned commodes and urine equipment.

New pedal bins had been purchased and we saw that there were bin liners in all the bins. Liquid soap and paper towels were in all bathrooms and toilets.

New cleaning schedules were in place. The cleaning of wheelchairs was now included. All wheelchairs we saw were clean and free of debris.

We considered that people were now cared for in a clean environment and were protected from the risk of infection because appropriate guidance had been followed.