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Archived: Langley Park Care Home Good

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Inspection report

Date of Inspection: 7 May 2013
Date of Publication: 25 May 2013
Inspection Report published 25 May 2013 PDF | 82.34 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

The manager showed us records of a detailed dependency assessments they had carried out of every persons needs at the home. This demonstrated how they had calculated there were enough experienced staff available to meet people’s needs. The manager told us these were reviewed on a regular basis.

On the day of our inspection visit there were 43 people residing at the home. We looked at how many staff were working on the day of our inspection and found there was a deputy manager and 4 care staff working on the dementia care unit caring for 22 people. On the residential unit there was one senior and three care staff caring for 21 people. In addition there were catering staff, an activities coordinator, administrator, training officer, handyman and housekeeping staff.

We found no instances where people had to wait for unacceptable periods of time before they received assistance from staff. We saw staff responded quickly to people’s requests for assistance and staff were always present in those areas where people spent their day.

We saw staff were well organised with shift patterns and these reflected the support needs of people living at the home. Records showed that sufficient numbers of staff were working there.

The manager told us there was a very low turnover of staff which helped to make sure the care was consistent. If agency staff were used, these tended to be people who were familiar with the service. We spoke with six staff about staffing levels, they said there were enough staff employed to meet people’s needs. They told us most staff had worked at the home for many years and said they received very good support from the manager.

We saw from the staff training records and by talking with staff they had good knowledge, experience, qualifications and the skills necessary to support people’s health and welfare needs.