The Care Quality Commission
  • Care Home
  • Care home

Archived: Cedar Grange

2 Cedar Grange, Ashbrooke Range, Ashbrooke, Sunderland, Tyne and Wear, SR2 7TR (0191) 514 0255

Provided and run by:
Care and Support Sunderland Limited

Important: The provider of this service changed. See old profile

All Inspections

3 May 2013

During a routine inspection

During our visit we spent time with the people living there. None of them could give us detailed verbal information of their views or experiences but could communicate using gestures and some words. We observed how people living in Cedar Grange were supported by staff, and how they responded to them during their day to day life.

One person spent time with us and showed us around the house. They indicated they were happy with their bedroom and with the colours and decoration. We saw that it had been personalised to their taste.

The people using the service looked to the staff for reassurance when we spoke with them and the staff provided this support without it being intrusive or inappropriate. One person told us the staff were 'his darlings' and another said the staff were 'Lovely'. We observed staff assisting the people living in Cedar Grange with their usual daily activities, including helping with some domestic tasks, setting the dining table for the mid day meal, and watching television. Staff responded to peoples needs in a professional and pleasant way. They were clear about how the individual could be encouraged to carry out tasks in line with their abilities. These activities maximised people's independence while maintaining their safety and wellbeing. The atmosphere in the service was quiet and calm and the staff focused on the people they were supporting.

6 November 2012

During a routine inspection

We met the six people living in the service during the visit. None could give us detailed verbal information of their views or experiences due to their speech and language impairments. They gave us some information and we observed how they were spoken to by staff, and how they responded to them as they were being supported in their day to day lives.

One person spent time with us and when they showed us their bedroom they indicated they were happy the decoration and it had been personalised to their taste. They told us by gestures they were happy with the items they had which made their room comfortable and pleasantly equipped. We spoke with two individuals peoples relatives and they were very positive about the support given to their relatives.

The people using the service looked to the staff for reassurance when, and the staff provided this support without it being intrusive or inappropriate. We observed staff assisting the people living in Cedar Grange with their usual daily activities, including helping with some domestic tasks such as cleaning cupboards, clearing the dining table, and watching television. Staff responded to peoples needs in a professional and pleasant way, and were clear about how the individual could be encouraged to maximise their independence. These activities maximised people's independence while maintaining their safety and wellbeing. The atmosphere in the service was quiet and calm and the staff focused on the people they were supporting.